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JeffinLouisiana
+4 more
Contributor
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Sending email
In the last 3 days I've been having trouble sending from my main account. I can recieve but not send. Webmail works. POP3 and STMP. I deleted the account and started over thinking Cox may have made some changes, but same result. My password is valid.
showbizkid
New Contributor
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From here in California, can confirm that Cox SMTP from third-party mail clients is once again FUBAR. Mail service works properly using the online mail portal, but not in third-party mail programs.
This began happening intermittently on 19 April but is in full angry mode this morning 20 April. It is causing my wife, who is not tech-savvy, to have heart attacks by the minute.
You'd think an organization like Cox would be able to keep their mail service backend from choking up a bone every 5 minutes 😛
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pharaohpjf
New Contributor III
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I had the same problem today. Called tech support. First lady was nice but could not help. Was turned over to a tier two tech. This bi%$h was the rudest person I have EVER had to deal with at Cox! They changed my password and I had to fix that issue on my phone and my computer. Was told it was my fault not Cox's!!!!! It had worked fine this morning and then when I came home around 11:00 this morning I was getting that same message.
I am getting really tired of Cox telling me if I don't like what is happening with me email I should just change email providers. That would be a lot of changes on my end that I don't feel I should have to make. This is Cox's problem and as someone else pointed out you would think a company as big as Cox could fix these issues!
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