New Contributor
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1 Message
Router not getting IP address from Cox
Starting this week, every day internet goes down with issue being no IP address being assigned to router. Reset of the modem fixed issue until today. Reset doesn’t fix issue. Cox support doesn’t understand, should be able to trace a dhcp request and see what the response is on their end.
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JonathanJ
Former Moderator
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1.9K Messages
Have you tried another ethernet cable or doing a factory reset to the router? Also are you able to access the internet when bypassing the router?
Jonathan J
Cox Moderator
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Andrew_Wees
Contributor III
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809 Messages
Have you tried a new or different router? How old is the router?
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