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New Contributor
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Resetting modem
is resetting modem via Cox website the same as unplugging it from wall outlet?
Andrew_Wees
+4 more
Contributor III
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yes
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Bruce
+4 more
Honored Contributor III
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No. Unplugging a modem from a wall outlet is a reboot or restart. Meaning, you'll reboot or restart the modem with its configuration as is.
Resetting a modem from your Cox account would erase and reload its network configuration. Also, resetting a modem from the recessed button on its chassis would reset to its factory default settings. Meaning, it'd have the same settings as the day you unpacked it.
There's another! A re-provision is deleting your network account altogether and then recreating it. Only Cox can re-provision.
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bearone2
Contributor III
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there's a 3rd type & that's the one generated by the rep you're talking to. it will include updates, if needed..
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