New Contributor
•
2 Messages
Resetting modem
is resetting modem via Cox website the same as unplugging it from wall outlet?
Related Content
Accepted Solution
Closed
1
0
Closed
9
0
Closed
1
0
Closed
2
0
Closed
8
0
New Contributor
•
2 Messages
is resetting modem via Cox website the same as unplugging it from wall outlet?
Accepted Solution
Closed
1
0
Closed
9
0
Closed
1
0
Closed
2
0
Closed
8
0
Andrew_Wees
Contributor III
•
809 Messages
yes
0
0
Bruce
Honored Contributor III
•
5.7K Messages
No. Unplugging a modem from a wall outlet is a reboot or restart. Meaning, you'll reboot or restart the modem with its configuration as is.
Resetting a modem from your Cox account would erase and reload its network configuration. Also, resetting a modem from the recessed button on its chassis would reset to its factory default settings. Meaning, it'd have the same settings as the day you unpacked it.
There's another! A re-provision is deleting your network account altogether and then recreating it. Only Cox can re-provision.
0
0
bearone2
Contributor III
•
1.5K Messages
there's a 3rd type & that's the one generated by the rep you're talking to. it will include updates, if needed..
0
0