New Contributor
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2 Messages
Port Forwarding via Cox App
PN: CGM4141COX <- guess that is the brand of modem.
Start app and:
WiFi settings-> X -> View WiFI equipment -> (Gateway Online) Advanced Settings -> Port Forwarding -> Add Port Forward -> Manual Setup -> Port # -> Protocol (TCP) -> Next -> Close
And...doesn't work.
canyouseeme gives me my ip...and can't see me.
cannot connect to my ip via external device (in this case my smartphone using a web browser).
I've done this many times before the app...and now the app...well is some secret extra step that I need to do?
I connect my computer (Windows) to the CGM via wifi. That never made a difference before but IDK.
Help please.
Shariel
Moderator
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277 Messages
1 year ago
Hi Rered_CoxForum, I am sorry you're having issues with the port forward feature. I know you stated that you've done this in the past. Have you checked to make sure the port is not on this list? https://www.cox.com/residential/support/internet-ports-blocked-or-restricted-by-cox.html
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Rered_CoxForum
New Contributor
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2 Messages
1 year ago
Yes I checked as I usually start at port 9999 and go up to avoid that issue. Sorry the forums have not allowed me to reply for days. Regarding the forums it's the same errors others reported years ago. Somehow using plain text and no links makes the forums give error codes such as invalid h protocol, too many posts, and so on. Images are disabled to. And only 1 tag is allowed.
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Darkatt
Honored Contributor
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1.9K Messages
1 year ago
Don't need to guess the brand of modem. It's a technicolor. It appears that Technicolor bought Cisco's line of modems, and rebranded under their name.
Canyouseeme will not work, since unless you have your computer's FIREWALL disabled, or that particular port disabled in the firewall, it says you cannot get through.
btw https://www.grc.com/x/ne.dll?bh0bkyd2 Shields up by Gibson research is a much better tool.
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