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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
New Contributor
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Hi,
I have a Netgear CM700, which supports the Cox Ultimate package. However, I never seem to get more than 100Mbps down. I'm not sure what the issue is, but if I'm paying $100/month, I'd like to get what I'm paying for. Thanks for your help in advance.
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CurtB
+4 more
Honored Contributor
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Does your computer's Network Interface Card support speeds over 100Mbps? This thread shows how to check.
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Shawn_Wilson
New Contributor
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Im paying for 1000Mbps and getting 150... I feel your pain
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Mark001
New Contributor
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Huh. I pay for 150 and get maybe 25 .. so thats why i need to upgrade?
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Bruce
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Honored Contributor III
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Where are you measuring 100 Mbps...modem, LAN port, WiFi, USB, MoCA?
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KleeWai
New Contributor III
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This is Cox's fault and most cox customer support staff are unaware and don't really know whats going on and are just doing what the higher-ups tell them to do. On this forum - https://forums.cox.com/forum_home/internet_forum/f/internet-forum/25474/finally-admitting-they-screwed-up some guy was able to squeeze the right information out of a technician. https://drive.google.com/file/d/12VKXPFY6ff9JkgCzCcmhBKIRFsP77JmX/view The best thing we all can do right now is to file an FCC complaint like some people are saying and asking your neighbors who have Cox to file one too.
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bearone2
Contributor III
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hardwired, wi-fi or both at 100?
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COX_is_slow_in_
New Contributor
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I'm currently getting 600Kbps. Time to switch back to dial-up.
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