New Contributor
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1 Message
Password re-entry required
Why am I required to enter my Cox email password into Outlook over and over again. This has been happening for the past 4 days and is quite annoying.
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Bruce
Honored Contributor III
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5.7K Messages
Mine does it too. I just Cancel the prompt and sometimes goes away.
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yak
Contributor III
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521 Messages
This happens when Cox is having systemwide problems with email. We first saw this several years ago when Cox was changing servers. Sometimes you have to re-enter the password. Other times, you can send emails but not receive (and vice-versa). The main thing to know is that it is not your computer or browser or Outlook which is at fault. I am not currently having the password problem but my emails are sending very slowly.
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KevinM2
Former Moderator
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1.5K Messages
Please also ensure that your software settings are up-to-date. Here is some additional information about the Outlook Email Client server and server settings.
https://bit.ly/2DtRHZ2
-Kevin M. Cox Support Forum Moderator
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