New Contributor
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2 Messages
over charging on my bill
how am i only two months into my bill and one payment missed, my bill is 200 dollars with a mandatory 135 payment? monthly plan i did not order, still being billed for self instalation i BEEN paid for, and somehow charged for upgrade i didnt order for, i mean can i get some kind of good service from someone at cox? three times i been disconnected by a worker because they didnt want to fix the screw up they did. thats not the half with the crazy add ons to my bill too
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vickierobin127
New Contributor
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2 Messages
this is a nightmare!!
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ColleenD
Moderator
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1.7K Messages
Vickierobin127, The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
Because of your billing inquiry I am going to lock this thread. We look forward to hearing from you via one of our other contact points mentioned above. -ColleenD. Cox Support Forums Moderator
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