Skip to main content
hooover's profile

hooover

New Contributor

 • 

4 Messages

Closed

Outgoing mail

Can’t send emails from my account on my Apple devices. I was on the phone for 2 hours with Cox and they said it was an Apple issue. I was on the phone with Apple for an hour and they couldn’t help me, they were very helpful. What is the issue Cox?

Discussions

 • 

Updated 

2.2K

1

0

0

Accepted Solution

L

LisaH

Moderator

 • 

1.1K Messages

Hi Hooover. What is the error message you are getting when you try to send an email? If you are getting a message to enter your credentials, please make sure that your user id doesn't include @cox.net and also verify your password works by logging into myemail.cox.net. If the password doesn't work, you may need to change it to a totally new password and then update all devices and 3rd party email programs with the incoming and outgoing server settings. .- Lisa, Cox Support Forums Moderator

6

H
hooover

New Contributor

 • 

4 Messages

It says , “your connection to the outgoing server cox.net has failed. Additional servers can be found in setting. I’ve changed my password already. 

Like

Reply

0

B
bearone2

Contributor III

 • 

1.5K Messages

remove/delete the account then create automatically, enter imap/smtp pw & you'll be set.

Like

Reply

0

H
hooover

New Contributor

 • 

4 Messages

No luck. Everything done. Still same results. 

Like

Reply

0

D
DavidA2

Former Moderator

 • 

212 Messages

Hooover, you may want to check out the following link to check the email settings. www.cox.com/.../email-server-settings.html .
David
Cox Support Forums Moderator

Like

Reply

0

H
hooover

New Contributor

 • 

4 Messages

No help. I was on the phone again with Cox and NOTHING!

Like

Reply

0