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The past few weeks have been particularly bad for unscheduled internet outages in my neighborhood, Parque Vista. Everyone on the Nextdoor.com neighborhood web site has been complaining about it. I've probably had mine drop out at least a dozen times.
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SSID & Password
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Worst Service Ever!
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I have no service
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ipv6/dhcpv6
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Disabling CoxWifi
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Variety pack
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They don’t care
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Worst Service Ever!
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SSID & Password
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Disney plus won’t play shows
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MariaL
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Moderator
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We'd be happy to investigate this issue and address your concerns; however, we will need some additional information in order to do so. Please email our team at cox.help@cox.com. Be sure to include this post, your full name and complete service address.
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patti_rose
New Contributor III
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Same issue here in Mesa today, 3 outages, zip code 85203.
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ColleenD
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Moderator
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We'd need access to your account in order to look into this for you. Please email us with your full name, the account holder's full name if different than yours and your complete street address.
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