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New Contributor

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5 Messages

Tuesday, December 1st, 2020 9:57 PM

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Only need router for Gigablast and not modem?

I'm due to have Gigablast installed at home in AZ soon.  Do I need just a router in the room from which the Gigablast will come into the house, or do I need a modem as well?  I would prefer having my own equipment.  This room will be the hub and wired and allow for wifi in the other rooms.   Thanks for any help you may provide.

Honored Contributor III

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5.7K Messages

5 years ago

You'll need an Internet modem to connect to the Cox Network.  You'll then need a router connected to the modem to share the Internet connection with all your devices.  If you subscribe to Cox Voice (landline), Cox will freely loan a combo Internet & telephone modem.

I recommend purchasing your equipment.  Before purchasing...or connecting a current modem...check to ensure the modem is certified for the Cox network.  Again, if you subscribe to Voice, Cox will freely loan a certified modem.  Just don't lose it.

Do you currently have a router?  If so, does your router have a gigabit WAN port?

Research modems:  www.cox.com/.../cox-certified-cable-modems.html

New Contributor

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5 Messages

I do not have Voice.  I had bought (erroneously in my eagerness) a Netgear AX6000 Wii Cable/Modem Router which I was told will not be compatible.  If this is true, I'll have to sell that hardware and buy the modem and router as separate devices?  Aint technology wonderfully confusing even to someone who has been using it since the mid 80's? 😃

I appreciate all the help I can get.

Honored Contributor III

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5.7K Messages

Is this your device:  www.cox.com/.../netgear-cax80.html

Honored Contributor III

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5.7K Messages

I didn't find many posts for the Netgear AX6000 in the Forum, which is good because subscribers aren't having problems using it..

This subscriber uses it on the Cox network:

forums.cox.com/.../slow-wifi

New Contributor

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5 Messages

But is the AX6000 sufficient for my needs of a new install, as there's not even a cable outlet in the room.  The only one in the house is a coax outlet to Cox's Panoramic Wifi in a room on the other side of the house. 

Honored Contributor III

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5.7K Messages

I think I don't understand your "new install."  Cox is already providing service to your house?  There's already an active Panoramic modem/router connected in another room connected to a coax outlet?

Cox will provide service to 1 billing address.  I guess Cox could connect another service and combine the services onto 1 bill.

What do you want to do?  Do you want to connect your AX6000 to the Panoramic?

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