Lovemylab's profile

Contributor III

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136 Messages

Thursday, January 26th, 2023 9:05 PM

Closed

OFDM PLC errors on MB8600. on Firmware 8600-19.3.15.

Is anyone else seeing no errors on the event log, no uncorrectable errors occuring on anything but Channel 33 OFDM PLC where they are at roughly 400,000,000 in less than 48 hours. Wondering if it's an issue with the firmware but can't find a reliable reference. Modem is stable, everything is working wonderfully. 

MB8600 on Firmware 8600-19.3.15. 

Esteemed Contributor III

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3.5K Messages

3 years ago

Can you include a copy/paste or screenshot of the signal levels? What kind of errors are you seeing? Correctable or uncorrectable?

Contributor III

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136 Messages

3 years ago

I've reached out to Motorola as the number is climbing at > 200 million errors a day. (I wonder if there is an overflow error at 1 billion?) The initial answer is "The OFDM channels are different from the rest. If every other channel is zero, except the OFDM channel, then you need not worry about that channel." I responded to the effect that I am aware the OFDM channel is different, but would still like a root cause or at least a meaningful explanation.

Esteemed Contributor III

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3.5K Messages

Sounds like a firmware issue but one that doesn't effect connectivity. Like you said

Modem is stable, everything is working wonderfully. 

Don't worry about it.

Contributor III

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136 Messages

I did get an additional update today, which expressed concern at the power levels being high. That's something Cox would have to address and is certainly more trouble than it's worth given the overall performance.

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