No more custom icons/avatar?

If your options aren't customizable for you, then you HAVE replicated the issue. Notice how my avatar is custom? Same thing even using a different device and browser. That is because before I could change it by clicking on the icon on top right > my settings >click on pencil icon > there was an option to upload a picture. It had to be a certain file and icon size. Now it just gives you 12 different avatars of different colors. I thought it was still an option after the new(horrible) Khoros UI but maybe I am wrong. I just don't see the point of even having changeable avatars if they aren't unique.

Alright, I understand and I apologize. Please let me know if I can assist you further and I will do my best. 

It is obvious that a change was made. My question is what, why and when. Moderators should be aware of all changes (both features and rules) made to the forum. If you don't know, can you ask someone who does? You have never changed your icon so it makes sense you wouldn't know anything about it. Maybe ask one of the moderators who have like Shariel ?

It would seem this customization feature has been changed and it is no longer editable. I'm so sorry for the inconvenience. Thank you for your patience. 

Chris. Please talk like a human. If we were face to face, would you "Thank me for my patience"? What patience? What am I waiting for? So not only did you not know this change was made, but you also don't know why or when and it seems you are not willing to find out. If you don't want to help, why did you even reply to my post?