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Herman_the_Cat

New Contributor

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2 Messages

Tuesday, December 24th, 2019

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New Online MyWifi Page

Since the My Wifi internet site page has been rebuilt, I only get a more or less blank page with a gray circle in the center with three dots in the middle of the circle. I can no longer administer my network. What can I do to fix this?

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6 years ago

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BrianM

Moderator

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859 Messages

6 years ago

Have you already tried clearing cookies/cache and also a different browser to see if there is any difference? You can also use the Cox Panoramic Wifi app on an Android or iOS device.

Brian
Cox Support Forum Moderator

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Herman_the_Cat

New Contributor

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2 Messages

I went through these steps, and no improvement. URL wifi.cox.com just shows a gray circle with three dots. Is there an alternate website that didn't get rebuilt? This used to work fine, and I'm frustrated that the rebuild is broken for me.

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6 years ago

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KevinM2

Former Moderator

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1.5K Messages

Hi Herman, we apologize for the issues. Are you going to wifi.cox.com or accessing the portal through cox.com? If you continue to have issues, please include a link to this forum thread and email us at cox.help@cox.com. In the meantime, you should be able to access your network settings using the Cox My WiFi app. -Kevin M. Cox Support Forum Moderator

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6 years ago

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