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Jruss71

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5 Messages

Thursday, April 2nd, 2020

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New customer

I signed up March 30 for gigablast internet online with self activation. So how long does it usually take to recieve modem shipped using UPS?

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5 years ago

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hidalgo

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5 years ago

it took about 2 days for handling and 1 day for to get package from ups. depends how far they ship from can be up to 10days. check your email or https://www.cox.com/residential-shop/check-order-status.cox

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Jruss71

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Thanks. Still says processing and no email yet with tracking confirmation so maybe it's this virus slowing things down.

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5 years ago

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Bruce

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5.7K Messages

I'd also suspect the virus.  Is this modem also for phone service?  If so, try to schedule an appointment now for a tech to reconfigure your demarc.  If you've already been using VoIP, ignore.

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5 years ago

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Jruss71

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5 Messages

No just the panoramic wifi router/modem just for internet only.

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5 years ago

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