Visitor
•
1 Message
Network outage 7 days in a row
Experiencing internet outages due to “network issues in my area” 7 days in a row. Cox technical support can’t give me straight answer as to what is happening. Worst service Ive ever had.
Related Content
Closed
1
0
Closed
1
0
1
Closed
1
0
Closed
0
0
LisaH
Moderator
•
1K Messages
Hi aarontazza. I am sorry that you are experiencing outages for such a long time. I will be glad to check into this to see what is happening. To do this, please send an email to cox.help@cox.com with your complete address, name and a link to this post. Thanks, Lisa, Cox Support Forums Moderator
0
0
fernando1110060
Visitor
•
91 Messages
Ask for a voucher or a refund if you paid for this or past month since you didn’t use your service YOU paid for so it would be great to ask for a refund and switch
1
0
cah_clarissa
Visitor
•
2 Messages
You should contact customer service, why should you pay for a service you are not getting?
0
0
sbwallace
Visitor
•
4 Messages
Watch out, customer service called me a liar when they could "see" the outage remotely from India...
0
0