Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Network issue!! Yes today makes day 2 without service when will this issue be resolved
Everyday there is a network issue are you planning to reenburs me for my loss? I'm paying for internet I can't watch !!This happens all the time with your company. This is a terrible network please correct the issue!!!
RaquelD
Moderator
•
Hello. I'm very sorry to hear your service is being impacted by an area issue. We work remotely and understand how important having a stable and consistent connection is and we want to help. We certainly don't expect you to pay for service you are not receiving. We will be able to review your account and investigate this further. Please email us with a link to this thread at cox.help@cox.com or reach us on Facebook, X or Instagram for assistance. Thank you.
0
0