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MY WIFI tells me I have an "Ineligible Modem" I have a CISCO DPQ3212 (rented). How do I upgrade to a modem that is eligible for MY WIFI? Is there a list of eligible modems? Can I go to a Cox store and make a swap?
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Bruce
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Honored Contributor III
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The list is here: https://www.cox.com/residential/support/managing-your-in-home-network-with-my-wifi.html
You may have to enter your Zip.
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Bruce
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Honored Contributor III
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I don't understand the value of this service. If you can remotely access your home WiFi, couldn't somebody else? Meaning, how secure is the network from which you're accessing My WiFi. If someone accessed your home network, could they also access your modem? If you bounced an unruly kid off your network, couldn't they just reset your router and modem to factory defaults? It may be a nice feature, but it sounds like a possible portal.
These are just my thoughts. Anyway, "Ineligible Modem" sounds like effective security.
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LisaH
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