DRVEGAS's profile

Valued Contributor

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410 Messages

Saturday, July 1st, 2023

Closed

My devices keep going offline

What could be causing my devices to keep going offline?  This is an intermittent issue.

Esteemed Contributor III

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3.5K Messages

2 years ago

What model router do you have? Do they lose connection to the network or just go offline?

Valued Contributor

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410 Messages

Panoramic Wifi Gateway

Brand: TECHNICOLOR

Model: CGM4331COM

They go offline.

Esteemed Contributor III

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3.5K Messages

Do they go offline at the same time while other devices are online? If so, that is weird. I wish we could see the router logs to tell what's happening. Also, does it happen every 2 hours? If so, I wonder if it could be related to the DHCP lease.

Valued Contributor

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410 Messages

They don't go offline at the same time.  It's a random issue.  They can go offline at anytime.

Contributor III

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136 Messages

2 years ago

In the case of the printers, are you sure they are losing connectivity to the network, or are you losing the ability to connect to them, from a PC for instance. My HP and Brother printers both require static IP's in order to be accessed consistently.

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