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Are we able to purchase a new modem without going through Cox
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Reapeating connectivity issues
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Activate new spectrum modem
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Disabling CoxWifi
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Return Modem
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Payment
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Lack of hotspot setting
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RobertS1
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Hello Stephb90, You are able to purchase your own modem, you will want to make sure that it will be compatible with our internet as well as your current plans. You can find more information at https://www.cox.com/residential/support/choosing-the-right-cable-modem-or-gateway.html. You can also send me an email at cox.help@cox.com with your full name and address I would love to assist you in reviewing your current configuration to make sure this will be eligible for you. Thank you
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