jairolas's profile

jairolas

New Contributor II

 • 

4 Messages

Closed

Modem keeps getting hacked

Someone keeps breaking into my modem. I’ve tried changing the password but for some reason they still can break thru. 
I’ve got the cox app and a lot of unknown devices keep popping in.  Is there something that you can do? 

Discussions

 • 

Updated 

2.2K

2

0

0

D

DavidA2

Former Moderator

 • 

212 Messages

Hi Jairolas,

I am sorry to hear that it happening. Have you tried pausing the devices in question? For help with that, you can use this link. www.cox.com/.../cox-panoramic-wifi-app-features.html .

David
Cox Support Forum Moderator

1

0

J
jairolas

New Contributor II

 • 

4 Messages

Hi! Yep I’ve tried that but then it keeps connecting again with other names. It’s a little bit weird lol 
I doubled checked it wasn’t one of my devices but I only have a phone and a fire tv which they show just fine   

Like

Reply

0

B

Bruce

+4 more

Honored Contributor III

 • 

5.7K Messages

Can you compare the MAC addresses of each unknown device to your known devices?

Do you have other wireless routers in your home?

2

0

J
jairolas

New Contributor II

 • 

4 Messages

So I found out what happened! Yesterday I bought one of those ring doorbells that connects to the modem by wifi.

Well it turns out it’s pretty easy to connect to them as explained here: https://www.makeuseof.com/ring-doorbell-hack/amp/ this explains everything lol 

Heres a log from yesterday 

https://ibb.co/px50R6V

Like

Reply

J
jairolas

New Contributor II

 • 

4 Messages

Sorry I can’t upload pictures I don’t know why. 

Like

Reply

0