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2 Messages
McAfee My Account Portal
Bought a new laptop and tried to download the free McAfee from Cox. Opened the page www.cox.com/securitysuite, entered my primary id and password, and received a message that "Something went wrong. Please contact Customer Support for assistance." Contacted customer service who transferred me 3 times then disconnected me.. Anyone else had this issue before? Could my primary id be causing the issues? Should I try contacting McAfee?
Allan
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2.3K Messages
5 years ago
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JHArizona
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1 Message
5 years ago
McAfee tech support was quickly able to identify my issue....so it might be worth it to open a chat with them,. Unfortunately my problem with reinstalling Cox Security Suite is on the cox side.
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