New Contributor
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Looking for a good modem
Hello, I am looking for a good modem for the Ultimate Plan.
I thought I would get the ARRIS / Surfboard SB6190 but then saw something about the issue with the Puma 6 chipset.
I wanted a modem that had 32x 8 channels but can't seem to find one that will work with the Ultimate Plan and not have a Puma 6 Chipset.
Any modem recommendations?
Is 32x8 channels better than 24x8 channels will it make that much of a difference?
Please help me choose the right modem for the Ultimate Plan.
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MichaelJ
Moderator
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1.8K Messages
This link may help: www.cox.com/.../cox-certified-cable-modems.html
I hope this helps.
Thank you,
Mike
Cox Support Forums Moderator
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ExtraChrispy
Contributor III
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190 Messages
It was always my understanding that Puma 6 was the only 32x8 DOCSIS chipset ever produced. I believe this chipset design was also used in a lot of SoC's installed in entry level PC's at the time which would explain some odd out of box experiences I had with setting them up for clients. If you go with a DOCSIS 3.1 modem you won't have to be concerned with any of the Puma 6 problems as they all primarily use Broadcomm based solutions.
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Bruce
Honored Contributor III
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5.7K Messages
Your choice of internet modem is limited to what Cox allows on their network at Michael's link. The Puma 6/7 defect was years ago and as Extra suggested, stick with DOCSIS 3.1.
List of Puma DOCSIS 3.0 modems:
approvedmodemlist.com/.../
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Lovemylab
Contributor III
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136 Messages
Simplistically, I would recommend getting a current DOCSIS 3.1 model that is a stand-alone modem. I have only used Arris and Motorola modems in recent years so I can't comment usefully on the Netgear units. I'd suggest comparing the Motorola SB8600 and Arris SB8200 as a starting point and then consider whether you are missing any features that you need.
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WiderMouthOpen
Esteemed Contributor III
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3.5K Messages
If budget isn't a issue, I suggest the Arris S33 modem. BTW, do you have Ultimate Classic or Ultimate? What is your upload?
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JeffinLouisiana
Contributor
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111 Messages
I haven't had any issues with my SB8200. It seems unforgiving to some signal issues that I have had in the past.
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