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Makakoa602

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Looking for a good modem

Hello, I am looking for a good modem for the Ultimate Plan.

I thought I would get the ARRIS / Surfboard SB6190 but then saw something about the issue with the Puma 6 chipset.

I wanted a modem that had 32x 8 channels but can't seem to find one that will work with the Ultimate Plan and not have  a Puma 6 Chipset.

Any modem recommendations?

Is 32x8 channels better than 24x8 channels will it make that much of a difference? 

Please help me choose the right modem for the Ultimate Plan.

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MichaelJ

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Hi Makakoa602,

This link may help: www.cox.com/.../cox-certified-cable-modems.html

I hope this helps.

Thank you,

Mike
Cox Support Forums Moderator

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ExtraChrispy

Contributor III

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198 Messages

It was always my understanding that Puma 6 was the only 32x8 DOCSIS chipset ever produced.  I believe this chipset design was also used in a lot of SoC's installed in entry level PC's at the time which would explain some odd out of box experiences I had with setting them up for clients.  If you go with a DOCSIS 3.1 modem you won't have to be concerned with any of the Puma 6 problems as they all primarily use Broadcomm based solutions.

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Bruce

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Your choice of internet modem is limited to what Cox allows on their network at Michael's link.  The Puma 6/7 defect was years ago and as Extra suggested, stick with DOCSIS 3.1.

List of Puma DOCSIS 3.0 modems:
approvedmodemlist.com/.../

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Lovemylab

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Contributor III

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136 Messages

Simplistically, I would recommend getting a current DOCSIS 3.1 model that is a stand-alone modem. I have only used Arris and Motorola modems in recent years so I can't comment usefully on the Netgear units. I'd suggest comparing the Motorola SB8600 and Arris SB8200 as a starting point and then consider whether you are missing any features that you need.

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WiderMouthOpen

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If budget isn't a issue, I suggest the Arris S33 modem. BTW, do you have Ultimate Classic or Ultimate? What is your upload?

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Lovemylab

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Contributor III

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136 Messages

It looks like Best Buy has the Arris S33 marked down to almost the same price as the Arris SB8200 right now. In that case, it would be my first choice if I had to pick something up.

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WiderMouthOpen

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I see the S33 as 157$ and the SB8200 as 153$, so yea, same price just about. I also found this comparison between the two. The SB8200 seems to have more RAM, not sure if that matters performance wise or not. Also, I think it matters what hardware version of the SB8200 you get.

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ExtraChrispy

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198 Messages

Another noteworthy difference if you're thinking in terms of future-proofing is the S33 features a 2.5 gigglebit Ethernet port whereas you're limited to a pair of 1G on the 8200.  Manufacturers realized quickly that LACP on a consumer device was more trouble than it's worth.

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WiderMouthOpen

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Either way, it's important that you have a 2.5G NIC and a router with dual 2.5G ports if you want faster then 1G speed. If not, getting a modem with a 2.5G port is only good for future proofing. Not saying you shouldn't get the S33, just saying there is more to it then just 1 2.5G port.

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JeffinLouisiana

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I haven't had any issues with my SB8200.    It seems unforgiving to some signal issues that I have had in the past.   

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