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Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
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Hi, Cox has once again marking some of my legit emails as "spam". The messages do get delivered to my inbox as I set up email filters to deliver all of the emails to my inbox whether or not they are marked as "spam". Over the past several months, I have sent several incorrectly "spam" flagged emails (along with the complete header info) to the "ThisIsNotSpam@Cox.net" address but nothing has changed. I realize that Cox has outsourced their email service, but there should be a method to stop legit emails from being flagged as "spam" by the company that handles Cox's email service. There used to be a "this is not spam" feature in Cox's webmail, but that disappeared a while ago. A search of the Cox email forums shows that this is a long standing problem for Cox's customers, but there doesn't appear to anything Cox or its outside email service is willing to do to correct this problem.
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Closed
Official Solution
Has anyone else got an email titled 'What to do once the transition is done'?
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Bill
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Allan
Moderator
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bearone2
Contributor III
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several times a week, today included, i had a reply from one of thesecox forums in webmail spam!!
ain't it great, cox doesn't even trust their own emails!!
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