Welcome to the Cox Community
Our community is a collaborative place to learn about Cox products and services. Jump into the conversation today!
Messages
Selected Messages
New Contributor
•
Jerry
My price just went up over 50 dollars a month. Do I have an option to get another promotion?
AllisonL
Moderator
•
Hello, jerrywells12. We appreciate your patronage and recognize the significance of monitoring your bill. For further assistance, please contact us at cox.help@cox.com.
0
0
dpgiii
New Contributor
•
Did they specify your contract was subject to a promotional price, or was the increase out of the blue like mine was? I have disputed the increased charge with my bank and reported Cox to the BBB (as well as leaving a handful of negative reviews across several review sites). Others should be aware of these fraudulent practices. I called Cox to ask for a copy of my bill showing that my contract price as a promotional price, and they were unable to do so.
1
0