Hi Cynthiajames50, welcome to our community! I appreciate your post and your interest in Cox Internet. The Cox Forums are a place for customers to discuss technical issues with other customers. Since you'll be installing service, you'll need to connect with a member of our Sales team. You can do that by calling 888-981-2488 between the hours of 8 AM - 9 PM Monday through Friday, or 9 AM - 6 PM on Saturdays. You can also contact a Sales agent through our online chat team (www.cox.com/chat) or by sending a text message to 269898 between the hours of 8 AM - 1 AM daily. If you have any technical issues or account questions once your service is installed, feel free to email us at Cox.Help@cox.com. While my team can't assist in installing new service, we can assist with technical support.
Becky
Moderator
•
4.3K Messages
10 months ago
Hi Cynthiajames50, welcome to our community! I appreciate your post and your interest in Cox Internet. The Cox Forums are a place for customers to discuss technical issues with other customers. Since you'll be installing service, you'll need to connect with a member of our Sales team. You can do that by calling 888-981-2488 between the hours of 8 AM - 9 PM Monday through Friday, or 9 AM - 6 PM on Saturdays. You can also contact a Sales agent through our online chat team (www.cox.com/chat) or by sending a text message to 269898 between the hours of 8 AM - 1 AM daily. If you have any technical issues or account questions once your service is installed, feel free to email us at Cox.Help@cox.com. While my team can't assist in installing new service, we can assist with technical support.
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