New Contributor
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3 Messages
Internet Stutters
Every so often, multiple times a day, I will lose connection and then gain it back less than a minute later. It makes gaming real hard and inconsistent. I just want to know what the issue could be and how to fix it.
WiderMouthOpen
Esteemed Contributor III
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3.5K Messages
Lot's of things can cause lose of connection. Let me ask you some questions to isolate the issue;
1. When you lose connection, does it effect all devices at the same time?
2. Does it effect both wired and wireless devices?
3. What model modem/router/gateway do you have?
4. When you lose connection, do the lights on the modem/gateway change?
5. Has this been happening since day 1 of install? If not, anything changed?
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Bruce
Honored Contributor III
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5.7K Messages
Did you tweak the MTU size on your computer?
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Roush05
New Contributor II
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7 Messages
I've had this same problem in Arizona since Cox did overnight maintenance a couple days ago. It only happens during the day. Once the sun is down, it stops. My phone, and smart TV lose internet from the wifi, then reconnect a random amount of time later. My phone says "connected without internet" before it reconnects. My PS4 is wired, and it kicks me from the game lobby and party chat for a random amount of time. It's infuriating. It never did this before the overnight maintenance.
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