Internet outages all the time in 74146

I'm trying to find out if they even offer a reason for the outages anymore because Cox is the only company I can get at my apartment and 90% of the time I can't even use it and they won't tell me why. I'm about to just cancel it and get a better phone plan with a big Hotspot because at least then I'd be able to use it and not pay 200$ a month for nothing. I just want to know if this will ever stop. It's literally every other day it goes down for almost the entire day and they're a monopoly in my area so I can't get AT&T or anything else. This is ridiculous. I want answers. (Tulsa, OK zip code 74146)