Hi, there. I'm really sorry about the issues you've had with your service and I'd like to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to get you back up and running.
lanitajackson, I am sorry you've been having issues with your service for the past 2 months. The community cannot assist you with a credit but please send us an email to Cox.Help@Cox.Com with your full name, address and link to this forum for assistance.
ChrisJ2
Moderator
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Hi, there. I'm really sorry about the issues you've had with your service and I'd like to help. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. We really want to get you back up and running.
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lanitajackson
New Contributor
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If cox want to help refund our payments for last month and don't charge us until you get it repair completely. THAT HOW YOU HELP!
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lanitajackson
New Contributor
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Me too. This is really pissing me off. Cox expect us to pay but asking for patience. Patience is a couple of days. NOT TWO MONTHS. I WANT A REFUND.
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