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otterbay
+4 more
Contributor
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Internet outage and prime time speed
Orange County, CA. Internet and cable gone at 4pm. No idea why. Partially back at 8:30pm, but our 150gb download rates are currently 6gb. Took a picture with Ookla Speedtest site.
Sadly, it's like this in primetime four or five nights out of seven. My neighbor just switched to TMobile internet, 50gb down, $30 month, free Netflix and 50% off YouTube TV.
Cox, you're on the verge of losing us too.
Get it together...
JonathanJ
Former Moderator
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I'm sorry to hear that you've been experiencing intermittent connections and speed issues. I know how important it is to stay connected and get the suggested speeds, so I can understand your frustration. I'd like to investigate your concerns. When you have a moment, please email my team at cox.help@cox.com. Include the URL to this thread along with your full name and address.
Jonathan J
Cox Moderator
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