ChrisP95's profile

New Contributor

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26 Messages

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Internet out PHX 85021 Increased Internet traffic

Internet has been out for an entire week. I can get on Youtube and some other sites but I'm unable to connect to Steam Discord etc. Was supposed to be fixed this morning at 12 but now there is no eta. This is insane.

Honored Contributor III

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5.7K Messages

You're connected to the Internet but some sites are unreachable?  Have you tried to reset your modem via the function in your Cox account?  What's the make and model of your modem?  Any unusual indications with its lights?  Provide your OS and we can provide how to clear your DNS cache.

New Contributor

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26 Messages

Its been reset multiple times its the issue with cox and their service.

Honored Contributor III

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5.7K Messages

If you can't connect to one site, it's probably the site.  However, if you can't connect to numerous site, it's probably how you get to the sites.  How you get to the sites is DNS.

New Contributor

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26 Messages

I have the panoramic wifi gateway

New Contributor

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26 Messages

Windows 10

New Contributor

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26 Messages

It's also with discord and steam, can't connect to consoles.

Honored Contributor

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2K Messages

You should perform a tracert. If some sites are working, your internet is online. This sounds like an Internet backbone issue, and may not be in Cox's hands to fix. A traceroute would confirm that. 

New Contributor

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26 Messages

And would a tracert fix my consoles, fix my other comptuter, my phone? If it will I iwll

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26 Messages

And I tried to tracert to the patcher on battle net and it just says Unable to resolve target system name

New Contributor

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26 Messages

I used it for a world of warcraft IP and now I get a 1kb file that cannot be opened. 

New Contributor

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26 Messages

Ok all i got was 1 error code 1231

New Contributor

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26 Messages

Another weird thing now is a few times for a moment one of the sites I normally cant get on is available for a few minutes. Still can't connect to steam or discord

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