Internet in Johnson down again. Just like every Sunday

Hi, router_junk  I was able to locate your account using your forums credentials. I found that your immediate area and found there is currently a declared outage that may be impacting service. Our teams are working to restore service as soon as possible. I appreciate how important the internet connection has become these days, & I apologize that your service is impacted. You definitely deserve reliability. 

We work very hard to prevent outages and limit down-time. Cox has added network alerts to the Cox App as we've received feedback over the years from customers wanting to know when we're aware and working on solutions. Checking the Cox app is the best way to stay informed of any impacts to the network in your area. Although we are normally accurate with our times, occasionally our teams run into unexpected issues which forces us to extend the restoration estimates. 

Since this post falls outside of the scope of intent for our community forums, I'm turning off comments, but if you have any concerns, please email us at cox.help@cox.com with your full name, complete street address and the details of your concern as your registration for forums may not  have accurately allowed me to identify your account.