Internet down again, every day for hours for almost 2 weeks

We work diligently to limit the amount of downtime our customers experience. Our normal maintenance window is between midnight and 8 AM. Repairs and maintenance are completed on an as-needed basis; therefore, advanced notice is not usually possible in these cases. Unplanned outages due to weather events, motor vehicle accidents, and construction are unforeseeable; however, our crews work to restore service as quickly as possible in these cases. For account-specific support,  please reach out to us on Twitter at, https://twitter.com/CoxHelp visit us on Facebook at  https://www.facebook.com/coxcommunications, or email us at Cox.Help@cox.com. In private communication, please include your full name, complete address, and details of the issue as this message will not be connected to the communication unless you include the link to it.