Intermittent wifi.

It sounds like there might be an issue with the connectivity between your Wi-Fi-supported TV box and the Cox Panoramic Wi-Fi system. The fact that rebooting the Wi-Fi box temporarily resolves the issue suggests it could be related to network stability or compatibility. Here are some targeted suggestions to help address the problem:

1. Wi-Fi Signal and Connectivity

• Check Signal Strength:
  • Ensure the Contour box has a strong Wi-Fi signal. If it's far from the Panoramic gateway or there are walls and other obstructions, consider relocating the box or using a Wi-Fi extender.
• Reduce Interference:
  • Other electronic devices (like microwaves, cordless phones, or Bluetooth devices) can interfere with Wi-Fi signals. Minimize interference by moving the gateway or box away from such devices.

2. Update Equipment Firmware

• Contour Box Updates:
  • Ensure the TV box has the latest firmware. Cox typically updates equipment remotely, but you can contact them to verify the status.
• Panoramic Wi-Fi Gateway:
  • Verify that the gateway's firmware is updated. If not, Cox support can assist with updating it.

3. Test Internet Stability

• Speed Test:
  • Run speed tests at different times to confirm consistent download/upload speeds. Use a wired connection to compare results.
• Packet Loss:
  • High packet loss could be causing the disconnects. Cox support or tools like PingPlotter can help test this.

4. Adjust Settings for Wi-Fi Devices

• Separate Bands:
  • Many gateways broadcast 2.4GHz and 5GHz bands. Try connecting the Contour box to the 5GHz band for better speed and reduced interference.
• Static IP Address:
  • Assign a static IP to the Contour box to ensure a stable connection and prevent DHCP issues.

5. Reboot and Reset

• Panoramic Wi-Fi:
  • Reboot the gateway periodically (unplug for 60 seconds and plug back in).
  • If issues persist, consider performing a factory reset and reconfiguring the network.
• Contour Box:
  • Restart the TV box or perform a factory reset to clear any persistent issues.

6. Alternative Solutions

• Ethernet Connection:
  • If feasible, use an Ethernet cable for a wired connection. This eliminates Wi-Fi-related issues entirely.
• Replace Equipment:
  • If the Wi-Fi-supported box continues to fail, ask Cox to replace it with a model that supports a wired connection or has better Wi-Fi stability.
• Upgrade to a Mesh System:
  • If your home has coverage dead spots, a mesh Wi-Fi system may improve connectivity for all devices.

7. Escalate to Cox Support

• Request Advanced Technical Support:
  • Insist on speaking with a senior technician or escalation team. They may perform advanced diagnostics to pinpoint the issue.
• Ask for Compensation:
  • Given the extended duration of these issues, request billing credits or other compensation for the inconvenience.

8. Monitor for Area-Wide Issues

• Outages or Maintenance:
  • Check for service interruptions or maintenance in your area (Claremore, OK) via the Cox website or app.

If these steps don’t resolve the problem, let me know, and I can help you troubleshoot further or draft a detailed message for Cox support.

If you're copying and pasting lengthy content from a website, post a link instead.  If someone wants to read it, they can click the link.  Others won't have to scroll to get past your post.

my own compiled research not from a website 

Since you are not the manager of this group you have no right to question anything I post.

It's a community forum.  Everyone can question what you post.  You can even question your own post like you kind of did by replying to yourself.

No one but moderators can edit or remove your post, but everyone can question. What is the point of posting publicly if not to respond and post feedback on other's content? You do have a habit of posting the same post twice though, which with the style of your content, make it look like copy/pasta.