Intermittent service (drops, slow speeds) for 85032 and other Phoenix area zip codes over the last 3 weeks. This is a cox issue, not our modems. Fix it

I have the same problem in San Diego. It has been this way for a week now and I even got a new modem but the problem still persists. 

ZIP: 02814,   I am having the same problem here.  My down and upload speeds drop off dramatically.  I also see internet drop out totally.

I have noticed this for the last week or so.    Most time resetting the modem restores the internet but I have had to do this for the last 2 days.

Having the same issue in 85018, had to leave a zoom call this morning after dropping the signal 4 times in 15 minutes!

Same problem in Tucson zip 85710.

Same problem in zip 93105.  This has been going on for days, if not weeks.  Speeds are very inconsistent, except consistently low (5-8-10 Mbps, vs "up to" 150 Mbps I'm paying handsomely for), and downloads/streams stall regularly.  I've run SpeedTest on multiple devices, both wired and wireless, which used to show good results.  Lately: not so much.  Tried pointing it at various servers, all with similar results.  Does seem to improve a bit later in the day (maybe).  Tried the modem reset, waste of time.

Also, but separate gripe: mail client errors out as often as not when attempting to retrieve mail.  This has been going on for years.

Same problem for the past month.  Local (Phoenix, 85044 (Ahwatukee)) High Schools now in session virually the problem??

Whatever the case, COX IS the problem.  I've been through $2000.00+ worth of their modems and various (ASUS, Netgear) WiFi systems and extenders.  NO CHANGE in the problems.  

COX - fix this!

I started seeing packet loss and stutters a few days ago as well. Before that everything was working perfectly. Checked the logs today and found this. When my connection was working well I only had about one or two DRW violations per week. Now getting multiple per hour and also had some T3 timeouts that I didn't capture before they scrolled off the bottom. Something definitely changed on the connection. It's not my modem or wiring as confirmed by a recent tech visit. Problem seems to be in the Cox system and seems to be widespread. Hopefully they're looking into it. Trust me, all of our modems and cables didn't go bad at the same time.

You might be on to something about it being caused by the start of school, but I thought a DRW violation was caused by RF problems not by node saturation. Maybe someone can confirm or deny that?

Signals and error counts look grea as would be expected with an intermittent upstream issue:

I agree this is a wide spread issue. I work as a teacher & today we kept losing about 10% of the class at various times. Every one of them had Cox & when mine finally dropped I had to use my phone's hotspot to be able to continue instruction. I'm not even in the same city as my students! This is ridiculous. 

Unfortunately,. this is a common occurrence in my area (85204).  Throughout the day I get unstable internet connections when using zoom, even though I'm using a wired connection and have the 150 service (cox speedtest will show around 125-130 Mbps download but its not stable). Late evening time, I'm lucky to get 4-7 Mbps down during peak times.  I can understand increased usage and getting lower speeds, but a drop that low is crazy. It's borderline unusable

It has been absolutely horrific in Phoenix (85258) since the July 30th outage. https://app.fing.com/internet/outage/DROP:US-Arizona--Cox%20Communications@2020-07-30-0710-00000

Internet drops every 15-30 minutes for minutes at a time.

Cox tech came out and did the typical "here's a new modem" but that did jack ***. Just talked to support rep and they legit just told me "We regret to inform you that the estimated time to repair is unknown".

Same here, 85208. It’s been constant for over a month. Even had a new ONT brought out by a tech, and he checked all external wiring. Nothing was fixed. I purchased a new router just in case. Still persists. 

I am having the same problem! I pay for 300mbps and am only getting 100 or less lately with serious outages for the past week! I am not paying for this lack of service!

Same problem here Zip Code 92071, San Diego county, I thought I was going crazy, I spent more than 2 hours on the phone with the rude people at cox and they said there was no issue. Now I can see there is a HUGE ISSUE.

I don't implore, I DEMAND  cox to immediately fix this, we are paying a lot of money for the service, and STOP telling us that the problem is in our MODEMS and ROUTERS, IS NOT.