New Contributor II
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5 Messages
intermittent internet - Day 5 of an outage
Have no to very intermittent internet here. Day 5 of an outage & I work from home which means I’m very behind. Can’t seem to get any response besides “we know this can be frustrating”.
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ColleenD
Moderator
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1.7K Messages
Hi, Jbrjr01 I have moved your comment to it's own thread since you are referencing a different topic than the OP. I see that we are monitoring an intermittent service impacting issue in your area. Outside of any impacts caused by something like a commercial power outage, it doesn't look like you should be completely without service. Since I was able to locate your account with your forums credentials, I've checked the area, and service should be working right now. Your modem is showing online, and is responding well to testing, indicate it has a good connection to our network currently. If you experience any further impacts, you can email us at cox.help@cox.com with your info and a link to your forum post.
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