New Contributor II
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8 Messages
Inability to sign on to cox email...
I see all the past issues with accessing email that are now locked for new comments. For the past 10 months I can not access my accounts through my hombre pc. I've tried several browsers. Chrome, Microsoft, firefox modzilla... I wad then informed my pc was too old for cox's new appsuite. Brand new pc installed yesterday, same problem. Went through all the same steps as last time with cox chat. Anyone find a solution that works?
Becky
Moderator
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4.3K Messages
7 years ago
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northwooes
New Contributor
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1 Message
7 years ago
Can not get in via enhanced webmail. Can only get to email via classic mode. And, sometimes not this way. Have had problem for past month o so. Gotten worse.
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KMRing
New Contributor II
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3 Messages
7 years ago
Same issue here. Was told by a support person to reset my password and that I should be able to log in easily (since they could see everything). Have reset it twice now. Still can't access my e-mail. Thank God I don't use it for anything important, as it is untrustworthy.
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rico49
New Contributor
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1 Message
7 years ago
I had issue with MS Edge . I found that using InPrivate browsing worked for me.
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renoscarab
New Contributor II
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6 Messages
7 years ago
The new interface is a complete joke. PLEASE give me the option to go back to the old, simple interface. It is obvious after months of pain that this new system does not work, and that COX does not seem to have the tech skills to make it work. We need the option to go back to the classic interface and just have a simple client to quickly access our mail on the web. This is one of the worst "upgrades" I have seen a company do. And it is like COX just ignores the fact that it doesn't work. Pitiful.
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