Mr_V's profile

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How to Disable Cox Hotspot

I just got Panaramic WiFi and read in the instructional manual to go to myprofile and privacy settings to turn off Cox Hotspot.  I go to the page and can't find where I can turn off the Cox Hotspot. I don't want to have strangers log into my home network.  I work from home and my company tracks all internet traffic.  

can someone help me turn the hotspot off? 

thank you. 

Contributor

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93 Messages

Cox Hotspot is separate from your home network and your Cox internet account according to the FAQ at the bottom of the support page -

https://www.cox.com/residential/support/cox-hotspots-with-panoramic-wifi.html

That being said, if your profile privacy settings page doesn’t contain Cox Hotspot, you’ll have to contact Cox to work it out.

Moderator

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1.8K Messages

Hi Mr.V,

People are not able to log in on your home network unless you give them your login information.

Here is a link for additional information: www.cox.com/.../cox-hotspots-with-panoramic-wifi.html

If you still need assistance, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.

Include a link to this thread, and send us a private message with your complete home address, your first/last name and the name of the primary account holder.

Thank you,

Mike J.
Cox Support Forums Moderator

Honored Contributor III

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5.7K Messages

An enabled Hotspot may not affect your privacy, data usage, bandwidth or WiFi frequency; but it would affect the performance of the hardware within your Panoramic.  Something has to serve the outside requests.  Wouldn't Hotspotters consume your memory, processing and broadcasting resources?

Contributor

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93 Messages

I believe the Hotspot is limited to 4-5 client devices... but, as you say, it does use the same radio and associated hardware...

¯\_(ツ)_/¯ 

Honored Contributor III

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5.7K Messages

Sharing and limiting clients is fine but if I'm renting this thing, I'm restricting all its resources to just me, me, me.  If Cox wants to use my electricity to better serve other customer, Cox can freely loan me the router...not charge me to help their customers.

Contributor

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93 Messages

Can I assume on principal you refuse to take advantage of others Hotspots when you are out and about? 

Honored Contributor III

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5.7K Messages

You may and i do.

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