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1 Message
Green flashing light on panoramic modem/router
Just upgraded my internet to the 500 plan with the panoramic modem combo a few days ago and almost everyday my Netflix or gaming cuts out and then the light is flashing green on the modem. I then have to unplug it and wait to get it going again. Why is this issue continuously happening? Thanks.
Darkatt
Honored Contributor
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1.9K Messages
3 years ago
no sync, check cable connections, call tech support and get a trouble call.
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Bruce
Honored Contributor III
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5.7K Messages
3 years ago
Depending on the make/model of your modem, flashing green can mean upstream registration or not connected to the Internet.
Since you've recently changed (upgraded) your account, I'd send an email to cox.help@cox.com with your full name and complete address to verify your settings. If it were me, I'd request in my email for Cox to "re-provision" my account because it doesn't like something when I stream.
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