Gigablast slow for months, full gig when using VPN

I am in Tulsa, so if I choose i3D.net in Dallas while not on VPN, this is what it shows:


Same server (i3D.net Dallas, TX) while on work vpn:

try Speedtest.googlefiber.net and see what you get. Different paths will get different speeds, but using a VPN doesn't mean you aren't going through Cox. Using a VPN means your path instead of your eq-modem-coxpath to internet-end point- and back, means your path is your Eq--modem-coxpath-internet-vpn system-endpoint-back to vpn system-back through the internet to Cox- and then back to you. Either way, if COX was throttling you, it would happen whether you are on a VPN or not. 

Throttling, no. Congestion, yes. The VPN is probably going around the congested route.

then the internet itself would be where the route that is congested, not a Cox device, since it goes through the same path on Cox to get to the internet, VPN or not. I have seen that issue with Level 3. 

Well.. I would test, but after half a year or more of the 299 capped speeds, I am now getting the full 1GB without VPN to all servers I have checked. Certainly over 300mbps now. 

What WiderMouthOpen said, if it is congested for months when I had this for about 5 years, then there is a bigger problem lol. 

Just annoying that I pay for 1GB and I can understand congestions, peak times, but testing almost daily after I first noticed several months ago, it was not going over 299 and being right at 299 spiking or steady seems to me, it was capped. But trying to prove it... is like pulling teeth especially to support who doesn't understand technolingo and wants to send out a technician to look at the ONT.