New Contributor II
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6 Messages
Gateway modem keeps disconnecting from PC
I recently got a brand Gateway modem/router.
The Wifi connection is fantastic!!
The issue I am having is I have a PC that I have connected directly to the modem via an Ethernet cable.
If I walk away from the PC for awhile it disconnects and the only way to get it connected again is to restart the PC which I lose what I was working on.
I do have an older PC with a old Windows 7 pro version on it.
Was wondering if there was anything I can to to stop this whether it would be something on the PC or the Panoramic app??
Accepted Solution
Bruce
Honored Contributor III
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5.7K Messages
3 years ago
First, I'd try to update the drivers of your Ethernet NIC.
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Accepted Solution
FacMan
New Contributor II
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4 Messages
3 years ago
I had something like this happen following a windows 10 to windows 11 update. The solution turned out to be resetting the connection which I did by unplugging the network cable, waiting a bit and reconnecting.
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Bruce
Honored Contributor III
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5.7K Messages
3 years ago
During the lifetime of older computers, there will be updates to the OS, you'll add/remove firewalls & antivirus programs, allow/block certain services, etc and after all this time, sometimes a NIC will sense something is wrong on the cable based on its initial configuration...there's not…and terminate its connection. Becoming "corrupt" would be a harsh word so, perhaps, requiring correction. Drivers & resetting/rebuilding TCP/IP sometimes helps to correct.
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Martin33
New Contributor II
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6 Messages
3 years ago
Thanks for all the advice!! I was able to solve the problem buy turning off Sleep mode.
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