New Contributor II
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14 Messages
Free Modem Upgrade
I’m due for a free modem upgrade in February. I currently have the Arris TG1682 on the 250/10 plan, and everything works great, with average speeds around 280/14. Is there any reason to take advantage of the Cox program for a free modem upgrade every 2 years, if everything is currently working better than expected (i.e. other than getting a newer modem)? Thanks for the input...
Bruce
Honored Contributor III
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5.7K Messages
3 years ago
If it ain't broke...
If you're satisfied with your service, I would not change anything.
Why are you eligible for a free upgrade? Are in renting the modem (Panoramic)? If it breaks, you could take advantage of the free swap.
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WiderMouthOpen
Esteemed Contributor III
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3.5K Messages
3 years ago
You will get better Wifi if you upgrade. The newest gateway, which I am unsure is eligible with the 250Mbps plan, is the Technicolor CGM4981 which is Wifi 6E. Has a 2.5Gbps port too if you ever upgrade to Gigablast.
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Darkatt
Honored Contributor
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1.9K Messages
3 years ago
do NOT change your modem! That 1682 has one of the BEST WiFi's of all the modems Cox is using!
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