Extreme Rubberbanding in Mid-Day

Hi All,

For the past couple months, i have been experiencing extreme rubber banding in my online games around mid afternoon that lasts until the evening time every single day. I have switched routers, modems, ethernet cables. I am the only one in the house and can confirm i'm the only device even connected. I've updated my drivers, tried different firmwares for my routers. Nothing seems to be working. here is a tracert to a server in Denver today I was trying to play on.

I keep a net graph on in my game, and don't see any high ping, loss, choke or variance. This happens on any server in the US regardless of location. As stated earlier, it's very very bad in the middle of the day. Completely unplayable. I have 300mbs rated service and feel like it's almost completely useless.

Is there any additional troubleshooting you guys could recommend before it's settled on an ISP issue? I feel like i've ruled almost everything out and at this point it HAS to be Cox.

Picture of the Traceroute below

https://imgur.com/a/Rlgyj

Responses

DannyS

Moderator

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604 Messages

Hello sacewatersalad, When this occurs, does it affect the overall connection? If so, we would recommend bypassing the router for testing and use a device directly connected to the modem. If this continues and need more assistance, we can definitely assist you with this. If you are needing help, please reach us on Twitter at @CoxHelp, visit us on Facebook, or email by at cox.help@cox.com. Provide us the name on the account with the full service address with a link to this thread so we can get started.

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WiderMouthOpen

Esteemed Contributor III

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3.5K Messages

Can you post signal levels? Looks like latency either between router>modem or modem>Cox. Any packet loss to 192.168.100.1 or your gateway IP? I think ICMP de-priozation is also playing a role as the latency at the final hop is lower then many of the intermediary hops. If you are able, can you post a tracert using TCP or post a pathping? I want to see if it's just latency or any actual packet loss.

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sacewatersalad

New Contributor

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2 Messages

No packet loss to 192.168.100.1

Plugged directly into modem and this is my tracerttcp

https://i.imgur.com/3DdqmQc.png

the first hop 10.177.0.1 has been as high as 400ms if that means anything. It's hard to catch a tracert with it on high lag sometimes.

Thanks for your reply I appreciate it.

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ChrisL

Former Moderator

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7.1K Messages

@sacewatersalad

When looking from this end the modem is reporting poor signal levels. Are there any cable splitters you can try bypassing and seeing if that helps?

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Extreme Rubberbanding in Mid-Day

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