Excessive Data use numbers

Thanks Colleen,

We haven't added any new devices. I went ahead and disabled almost everything hitting our WiFI and re-linking them as we use them to see if that has any impact. It's hard to believe the data numbers when we just routinely connect to WiFi as we have in the past. Usage should actually be lower since I no longer work from home and I don't spend as much time on the computer hitting the internet as I have in the past.  

Rdcotton 

I totally understand how confusing this could be, and I'm glad to hear you are being proactive in checking the connected devices. Are you using any new apps to performs backups, or new streaming services?  

You can use the Panoramic Wifi app to configure profiles and monitor time online to see if it can help narrow down anything unusual. This won't give a usage breakdown of actual usage by profile or device, but might help you gain insight into how your data is being used based on the activities you'd use devices for. You can learn more about Active Time Alerts and Active Time Details at https://www.cox.com/residential/support/cox-panoramic-wifi-app-features.html. You can also reference your Data usage meter under and click the Data usage activities button to see how your usage is being categorized to see if this information helps narrow things down for you. 

If you have settings on a device for backup data using cloud storage, then you may want to check the device or devices that may be automatically backing up cloud storage. If you have a device doing this automatically, then you may want to confirm that is turned off or if needed then maybe adding a data plan would help in saving.
 

Thanks Dustin,

I'll take a peek.