New Contributor II
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5 Messages
Email transition forced upon us, is subjecting me to uninvited ads on the Yahoo mail app!
This email transition has opened the door for ads from Yahoo. The only way to stop them is to subscribe to Yahoo +, that has an additional cost. After being a customer for more than 20 years, I'll be looking at other options for internet providers.
itzel1417
New Contributor
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2 Messages
1 year ago
Totally agreed.
My family has been asking me to drop Cox period! This situation has been a total mess! Yesterday, I tried to find out more about this transition and was with a Customer Service Rep - Wilson P - who didn't help me at all after an hour chatting with him or her. The push was to have me sign up for a better internet service, according to this person! I wish I could show you how aggressive was this person on asking me to increase my bill - forget about my questions and concerns. I really hope those chat rooms with Cox Staff is monitored because I am so disappointed with all this!
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Shariel
Moderator
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277 Messages
1 year ago
Hi HSH, I definitely understand that change can be difficult and we would definitely hate to lose you because of this. If you're not happy with Yahoo, there is an option to switch to another email provider. For additional information, https://www.cox.com/residential/support/access-and-log-in-to-yahoo-mail-after-transition.html
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too_cheap_to_bu
New Contributor III
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18 Messages
1 year ago
Yahoo email is the worst. No options for separating spam for valid emails, reply to emails is difficult, and causes the original email to be deleted. Trying to recall drafts for editing or completion takes so long, it is quicker and easier to start from scratch. Trying to move Yahoo email address to OUTLOOK is impossible. With cox refusing to provide the most basic service leads me to believe that cox will continue to drop services and increase prices with little or no regard to customers.
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zept0sec
New Contributor II
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8 Messages
1 year ago
The Ads in my webmail are quite irritating, as is what seems to be an arbitrary 3000 message retrieval limit via POP3.
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HSH
New Contributor II
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5 Messages
1 year ago
I use Outlook & have for many years, now I have not been able to add the Yahoo email to outlook!.
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HSH
New Contributor II
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5 Messages
1 year ago
???
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HSH
New Contributor II
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5 Messages
1 year ago
I am definitely not happy with Yahoo!
Please tell me of the other option. So far I am totaly unimpressed with the transition of the email project.
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PhilGuzelf
New Contributor III
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14 Messages
1 year ago
I have 5 E-Mail addresses from Cox that Transferred to Yahoo. I have been trying for a week to find out if I upgrade to Yahoo Mail Plus (which now makes Cox a total Scam) will the upgrade be applied to all my e-mail addresses. Yahoo help is totally useless unless you spend extra for the help desk. Cox just passes me off to Yahoo help. A Simple question, needs a simple answer, and may represent money for Yahoo but nobody on any help desk can give me an answer. I am so MIFFED at COX for doing this. It is for their benefit but just aggravates me, the user!
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zept0sec
New Contributor II
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8 Messages
1 year ago
I have spoken to Yahoo Support on the phone several times now for a total of about 4 hours. Despite warnings of phone support being a paid service, to their credit they have not charged me for support. That said, they haven’t been much help either.
It seems clear to me that the Yahoo IMAP server is configured to sync roughly the last two weeks of messages before syncing the rest of your Inbox beginning with the oldest messages. Fine, that makes sense. Unfortunately, it doesn’t seem to give much priority to the process. It synced up to mid-2020 initially, and over the following week, has made it up to early 2023. Perhaps in another week, I might have local copies of my entire Inbox?
Going back to Yahoo Support, all they can do is tell you to remove/re-add the IMAP connection. They insist nothing is wrong with their mail system, since everything shows up properly in webmail or in the Yahoo Mail app (which is basically just webmail), and they do not think of the IMAP server as being separate from those systems. They consistently blame Apple or Microsoft or any other 3rd party mail client publisher for not syncing with their IMAP server.
As far as I can tell, upgrading to Yahoo Plus will not change anything.
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cz
New Contributor
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2 Messages
1 year ago
I finally switched to Yahoo!mail and agree that it is a pain. Ads can only be removed by paying for a Yahoo subscription, yet we are already paying for Cox?
It appears to have dumped all of my Deleted emails into the Inbox and did not transfer anything that was flagged to being starred. So I have to go through the emails and decide what needs to be re-deleted.
I have to learn a new email interface. How do I get the emails in a chain to not be grouped? Argh! Is there another interface we can use on a computer?
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PhilGuzelf
New Contributor III
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14 Messages
1 year ago
I very much HATE what COX has done with switching to Yahoo. The ads are something I hate. I never expected ads when I was paying for COX.NET e-mails. Now I still pat for COX.NET e-mails and now I have ads. I also have times when Yahoo mail freezes on me when I switch from one of my e-mails to another. It has also completely locked me out for a day when I tried to get into the e-mail. The end result is I now dislike COX and I also dislike Yahoo mail. I can only hope that while I am paying COX for my land line that they do not switch me over to AT&T and still want me to pay them. COX you have messed up and lost loyalty.
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