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Dual band modem issue
Moved to a new home 1 year 8 months ago.....have the 2.4ghx/5ghz modem router supplied by cox, on the second one. I have numerous laptops that have 802.11N wifi cards that worked great at old home 7 miles away. With the dual band router wifi access point we have now I am getting horrible performance out of the 2.4 ghz band. Under 40 Mps, when I have the 300 Mps plan. Is the modem capable of running acceptable speeds in the 2.4 band or am I going to have to replace a bunch of network wifi cards with 802.11ac cards?
If so then what it sht point of having the 2.4 gig band?
Bruce
Honored Contributor III
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5.7K Messages
5 years ago
Long explanation short: Panoramic is a poor router. Return it and buy your own modem and router, which I'll assume you did at your previous home.
A modem is just an endpoint on a connection. Its only purpose is to physically connect your house to the Internet. On 1 side of the modem, it connects your house to Cox. On the other side of the modem, it provides 1 port (1 WAN port) to connect 1 device to Cox. You could either connect 1 computer to the WAN port for sole Internet access or you could connect 1 router to share the access. Therefore, there is not wireless feature (2.4 and 5 GHz) within a modem.
It can get confusing if the modem is a combo device: modem and router. It's the router portion, Panoramic, giving you problems. Buy your own equipment.
As long as you buy a dual-band ac router (2.4 and 5 GHz), your N-cards will work.
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