New Contributor III
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12 Messages
Devices say WiFi password is wrong!
Today, all our devices won’t connect to our panoramic WiFi. They all see a strong signal, but they say the pass key is incorrect when we try to connect. I have not changed any passwords, and the Cox WiFi app confirms the password is correct. I restarted several times to no avail, Cox support chat can’t help and I am totally stuck. They are trying to get a tech to visit but it will be several days.
I know I’m using the right password, nobody changed it, I know I’m using the right network name … everything was fine last night but all has changed this morning.
Any ideas? I tried to change the password, which seemed to work on the app, but still the devices said it was wrong. I’ve exhausted anything I believe I can do.
AMA
New Contributor
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1 Message
4 years ago
I have the same issue, noticed it about 5AM CDT.
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Bruce
Honored Contributor III
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5.7K Messages
4 years ago
After 1 incident I assumed user error (no offense)...but 2?
What are the makes and models of each of your Panoramics?
A moderator would have to confirm if Cox pushed any updates to specific units. (This will be like pulling tooths)
Any devices wired to your routers and if so, do these wired devices lose networking?
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