Glenee's profile

Contributor II

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112 Messages

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Data Usage

I was having a hard time understanding my Data usage and some spikes on some days and why. A couple of things I have discovered are :

1. It is hard to believe how much data is used in updates for computers, phones, cameras, and various everyday electronics.

2. There is a Big difference in 4k and 1080P video with very little eye candy difference. Remember that if you had your video resolution set to 720 or 1080 you will have to reset it on some updates.

I have put a couple of Data meters on my router to monitor Data usage in and out, wireless or hard.

Right now I am in the process of finding little known culprits who don't have permission to use my data for their data, because if I can tie their use, to a cash cost for usage I may have a chance of getting them to stop in a legal way.

I posted this so others may start to find out where their data goes. If anyone knows of any Big Data user's please post so I can look at them too.

Contributor III

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1.5K Messages

cameras, 4k are big draws!

when i log into cox for the forum, i l also check webmail for spam + my wifi for who's connected/not connected within my own devices.

Contributor II

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112 Messages

Bear I have just a little different set Up,and don't have my WiFi. Is that not reservered for Panoramic Users ?

Contributor III

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1.5K Messages

i ran an additional router from the modem for wifi for years before current panoramic.

Honored Contributor III

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5.7K Messages

video resolution set to 720 or 1080 you will have to reset it on some updates

Updates to what?  Contour?

Video preferences (720, 1080, 2160, 4320) would be specific to a service-provider (Netflix, Prime, YouTube).  If you have 5 streaming accounts, you'd need to log into each account and attempt to set a preferred format.

If you feel you have an unknown culprit, you should change the passphrase of your network.

A while ago, there was an interesting post about "background" streaming.  I'll try to find it.

forums.cox.com/.../netflix-or-any-other-streaming-service

Contributor II

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112 Messages

Thanks Bruce. I had to teach the wife about this one. Autoplay can use ton's of data if people are not careful.

Contributor II

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112 Messages

My average use is somewhere between 10 and 30, for the past 3 days my usage has shot up to 115,54,70. I have not changed one thing in my usage habits. I can not for the life of me find the culprit. Any suggestions.

Contributor II

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112 Messages

Is there anyway Cox could just have a Bad Data usage counter ?

Honored Contributor III

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5.7K Messages

I don't subscribe to any streaming service, so I don't stream a lot.

In November, however, I started streaming via Roku just as an escape from cable TV.  During my increased streaming, I curiously checked the Cox data meter and it measured 200 GB for the then-current billing cycle.  I was nowhere near my cap but was kinda shocked at 200 GB because I set my account at the lowest format.

I was still streaming in December and I again checked the data meter.  In the 3-month graph, Cox mysteriously measured me at 92 GB for previous cycle of November.  Cox had 1 measurement at "real time" and then a less-than-half measurement afterwards.

So, yes, there is something off with the Cox data meter.  It's not reliable, it's undependable and wildly erratic.  It's just the new normal of service lunacy in our lives.

Contributor II

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112 Messages

Yesterday was the first day in a week that my Orbi Data meter and Cox data meter matched up at 20 GB. They must have been doing some software or firmware work on the Cox data meter and now it's right I HOPE.

Contributor II

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112 Messages

Second Day in a row Cox Counter matched up to ORBI Counter at 21GB. Must of been a glitch in the systems. 

Will keep a eye on it. Went into the Netgear Orbi App set it up to reset count on same day as Cox Count. These should pair up really close.

Honored Contributor III

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5.7K Messages

I'm curious if you noticed if your data usage by month was different as in my case above.  Cox measured me at 200 GB during a billing-cycle but after the cycle was over, Cox measured me at 92 GB.

Contributor II

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112 Messages

Hi Bruce,

I have just now got all the stuff into place where I can monitor in/out data from my cable modem with certain reliabilty. It took about a month of research and using some people at the University (much smarter than me) to find the ability to do this with certainty. So I have not ever had this problem before so there's no way I could answer your question with a know truthfulness. Just have not had a month of reliable data to Judge on. Data has been running 400-600 GB/month up till now. Saw not indication in bill of change.

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