Khalifa86's profile

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Tuesday, April 9th, 2024 5:12 PM

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DATA USAGE PER DEVICE

What on earth happened to cox wifi app? For some reason after the update we are unable to track which device are using the most data. The app only tells you your total data used per day. That’s not helpful at all. After 2 years all of a sudden my data usage went up drastically and I have no idea why or which device is causing it. Every cox representative said it’s not possible and I ended up finding it a year ago. You updated the app and now I can’t find it again. Your employees need better training. This is unacceptable.

 

https://youtu.be/spj-I-8_3UQ?feature=shared

Please click on the link above and fast forward to 1min into the video. You can clearly see the data usage per device. Now that tab is gone. Why ? How  are we suppose to manage our internet? Or is this just a way for cox to strong arm you into paying for unlimited data. Wish AT&T serviced summerlin. I’d switch immediately. Below is a screenshot in case cox representatives deny it ever had the feature 

 

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