New Contributor II
•
8 Messages
Data Usage Meter
I've seen some older posts, but I'm concerned about the data usage meter. I got a notification that I have used half my allotment in just a few days. The vast amount of usage is supposedly in "other" which has supposedly used hundreds of gigabytes of data in the last few days, even though no one has been home for the vast majority of those days. No wifi connects are open, so it appears to not be tracking actual usage correctly.
Glenee
Contributor II
•
111 Messages
2 years ago
I have had this problem, mainly in the summer for about 2 weeks. I will go along with a average use of about 30 a day all year long and then in july, it goes wonkie and holds at about 70- 100 a day for about a week, with no changes. There seems to be alot of stuff updating at that time. Apple mainly. I can not figure it out, and I tried for a while. I am just telling you this so you know your not crazy. This is my 3rd year of this phenominon.
0
Darkatt
Honored Contributor
•
1.9K Messages
2 years ago
Do you have a ring camera or video surveillance? What about amazon echo or dot? If you the amazon devices, make sure you turn em off when you are not at home. The will start a loop of listening/transmitting/receiving and chew up data. Also, they share bandwidth with other amazon devices. Cameras can use a LOT of data if they are sending to remote sites, ring doorbells are good for that.
Last but not least, make sure no neighbors have your wifi pwd. Years ago I worked with someone, who's son was trying to be nice to a girl, and gave her the wifi pwd, and next thing you know the entire neighborhood had it.
1
Lovemylab
Contributor III
•
136 Messages
2 years ago
What router are you using? Any chance there's a built in tool for checking data utilization? Google will show data up/down by device with options to present real time/ 1 day/ 7 day/ 30 day stats.
8
0
johntafshar
New Contributor II
•
8 Messages
2 years ago
One more update:
The Cox app doesn't appear to have device-by-device data usage anymore. Or at least I can't find it anywhere it's supposed to be according to Cox's website or other tutorials. It's not been helpful for troubleshooting.
The online data usage site shows my usage is about what it should be - roughly 12-20 GB/ work day, more on the weekends or if I download a big file. I still have no idea what caused massive data spikes seemingly at random, but it doesn't appear to be any of the devices on my network since they otherwise act normally.
1