Cox says I'm over my data usage but I'm under it.

Question

My data cap is 1280gb per month, and this month I was at 1274, which is clearly less than 1280. My data cycle ended yesterday. I don't want to be charged extra for this. Has this happened to anyone else?

Allan · Answer

Hello. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com. -Allan, Cox Support Forums Moderator.

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Cox says I'm over my data usage but I'm under it.

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